Frequently asked questions
Straight answers to the questions we get asked most. Can't find yours? Give us a call.
About us
What areas do you cover?
We're based in Māngere Bridge and work across South and Central Auckland, including Māngere, Onehunga, Papatoetoe, Mt Wellington, Penrose, Epsom and East Tāmaki.
Do you work on homes and businesses?
Yes. We do residential work such as switchboards, lighting and renovations, and commercial work such as maintenance, fit-outs and LED upgrades.
Are you registered Master Electricians?
Yes. We're Master Electricians members, our electricians are registered, and our owner Patrick is also a registered Electrical Inspector.
Is your work guaranteed?
Residential work is backed by the 10-year, $20,000 Master Electricians guarantee.
Do you do after-hours work?
Yes, for urgent faults and breakdowns. Call us on 021 157 1864.
Quotes and booking
How do I get a quote?
Send us a message through our quote form or call us. For most jobs we visit the site, then send a clear, itemised quote.
How soon can you get here?
For urgent faults and breakdowns, we usually keep one electrician on flexible work so we can respond quickly. For everything else, we work to your timeframe and can usually adjust our schedule to make it work.
Do you charge a call-out fee?
Yes, and we'll always talk it through with you before we come out, so there are no surprises.
How can I pay?
By bank transfer or credit card (a surcharge applies to card payments). Our standard terms are 7 days. Business customers can be set up on the 20th of the following month.
Safety and compliance
Will I get a certificate for the work?
Yes. All our work is certified as required by New Zealand law, and you'll receive the certificates for your records.
What is a Certificate of Verification and when do I need one?
A Certificate of Verification (CoV) is issued after an Electrical Inspector checks an installation is safe. You'll usually need one when a property has been disconnected from power for more than 6 months, or when your insurer asks for one. Some homeowners also get one for peace of mind. Patrick is a registered Electrical Inspector, so we can do these for you.
Products and services
Which brands do you use?
Our go-to brands are Evnex for EV chargers, Sigenergy for solar and SmartVent for home ventilation.
Do you repair appliances?
No, we don't repair appliances such as fridges or washing machines.
Still have a question?
Get in touch and we'll be happy to help.